Manager - Gen AI - BFSI

JOB PURPOSE

The Recruiter for this role is one of the largest Financial Services sector player in India who wants drive identification of high impact use cases for implementation of Gen AI and AI based solutions in the organization and its partner network.

The Manager - Gen AI, will be employed directly by this BFSI giant and will lead the seamless integration of Gen AI by executing innovative AI strategies, and presenting compelling use cases to stakeholders, ultimately ensuring ethical and impactful deployment while maximizing organizational ROI.

PRINCIPAL ACCOUNTABILITIES
 

Stakeholder & Project management (requirement gathering and analysis):

o Drive stakeholder engagements to involve all relevant stakeholders to gather requirements
o Manage stakeholders, prepare communications to stakeholders and respond to stakeholder queries
o Elicit, analyze, and validate the business needs of stakeholders
o To effectively communicate the requirements across departments and to bring all stakeholders to a common understanding by rolling out timely updates w.r.t. changes/modifications of the requirements
o Present outcomes and progress updates to all concerned stakeholders such as Head - CEO Office and relevant teams, and incorporate feedback received

Driving Gen-AI Use cases:
o Collaborate with stakeholders to identify and implement opportunities.
o Conduct meetings with business teams to understand pain points and requirements.
o Evangelize Gen AI by presenting its capabilities to stakeholders, ensuring a clear understanding of its potential impact.
o Drive the creation of impactful and ROI-driven use cases leveraging Gen AI for organizational objectives.
o Oversee end-to-end use-case/project lifecycle and integration into business processes.
o Partner with development & business teams for use-case requirements, development and deployment.
o Ensure ethical AI compliance and contribute to responsible AI practices.
o Monitor and optimize AI performance through KPIs and metrics.

Technology Innovation
o Create and track all innovation / critical projects allocated (tollgate-based objectives, priorities, development, implementation plan)
o Collate secondary research on new data driven technologies, disruptive solutions & adoption results
o Identify and build on use-cases that can be leveraged upon by incorporating new tech driven solutions
Constant check for best practices across technology driven innovation across the globe & create use-cases that can solve our problem statements

Research: 
o Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
o Includes competitor analysis, product feature analysis, and examination of analogous products
o Analyze user feedback and activity, and iterating to enhance the user experience

Industry Analysis and Competition Benchmarking
o Bring in best practices across industries (any relevant practices that can be onboarded)
o Study competition offerings to identify gaps and opportunities

REQUIREMENTS

 Strong understanding of machine learning, deep learning, and Large Language Models (LLMs).
 Excellent leadership and communication skills.
 Proven ability to think strategically and drive innovation.
 Exceptional problem-solving skills and adaptability in a dynamic environment.
 Strong interpersonal skills to effectively collaborate with cross-functional teams.
 Familiarity with the latest trends and technologies.

INTERACTIONS
Internal Clients

Roles you need to interact with inside the organization to enable success in your day to day work

 Business Channels Agency, IB
 Marketing
 Analytics
 Operations
 Finance
 IT

Documentation & Presentation

o Should be efficient in usage of MS office (Word, Excel and Power Point)
o Prepare and review documentation w.r.t business requirements

External Clients

Roles you need to interact with outside the organization to enable success in your day to day work

 External Vendors
 Fintechs/Insuretechs

SKILLS AND KNOWLEDGE
Qualifications

 Bachelor's or advanced degree in AI, Computer Science, or related field.
 1 year of proven experience in AI project management

SELECTION PROCESS:

1. Interested Candidates are mandatorily required to apply through this listing on Jigya. Only applications received through Jigya will be evaluated further.
2. Shortlisted candidates may be required to appear in an Online Assessment administered by Jigya on behalf of the Recruiter
3. Candidates selected after the screening test will be interviewed by the Recruiter