1) Embrace complex business models 2) Become activists to combat mistreatment of employees 3) Broaden function outside of payroll, create a well-rounded ecosystem 4) Create employees who don't need managers 5) Form more interactive virtual workplaces 6) Incorporate more flexible tech 7) Recruit more diverse employees 8) Discard 'corporate empathy' and adapt actual empathy 9) Provide life coaching to employees 10) Split HR in 3 areas : a. HR Operations b. HR Strategy c. People Success